Our founding partners came together and opened Eden Vets in 2020 amidst the pandemic. We have grown rapidly over the past three years from a small, close-knit team of twelve to today where we are proud to boast a team of over 50 members.

We are a fiercely progressive practice where innovation and adaptivity play key roles in the development of our practice.

We offer everything from routine preventative health care all the way up to advanced surgical and medical procedures and treatments, all in house. We also provide referral and second opinion services to support other veterinary practices in the Northwest with orthopaedic, soft tissue, internal medicine and cardiology.

Our ethos is simple: Delivering excellence. Defining Quality. Dependable patient-centred care.

The client journey is at the heart of Eden Vets, from the moment a patient walks in the door to when they leave their care and service received is of paramount importance to us.

Eden vets takes pride is being one of the only few independently owned vet practices in our Cheshire region. Our practice is owned by directors who actively work in the clinic, without any external financial stakeholders. We strongly believe in maintaining a personal relationship between our clients and our practice team.

Having owners actively involved in the day-to-day operations allows us to quickly address any issues that arise. Our focus is on fostering long-term relationships with our clients and ensuring the well-being of our team rather than being driven by share prices or short-term profitability.

Continuity of care is highly valued at Eden Vets, and we invest considerable effort in keeping our team stable and motivated. It is rare for us to rely on locum staff. We strive to offer a stable and reliable experience for both clients, their pets and our team.

While veterinary practices need to be profitable to thrive, we prioritise remaining profit to give back to our local community and continually reinvest in the business and the team. During the recent cost of living crisis’ all team members received and increase in salaries in addition to recent rises to help our staff through this difficult time.

We do not pressure our vets to sell more products or meet specific financial targets. Our staff follow flexible treatment protocols and policies, approaching each case individually rather than rigidly adhering to predefined procedures.

Our goal is to build lasting relationships with our clients and ensure the long-term success of Eden Vets. We make all decisions with our clients , their pets, and our staff at the forefront of our minds, believing that by doing so, we will remain a successful and sustainable practice that you can rely on for years to come.

Firstly – The team.

A team is defined as a group of people who perform interdependent tasks to work toward accomplishing a common mission or objective. Our team go beyond expectations to create a truly remarkable collaborative approach to patient care. They recognize their own skill gaps and support the people around them as they work together to reach that goal. Instead of struggling through difficult tasks by themselves, they play to each other’s strengths and organize work in a way that makes sense for everyone. That’s what makes Eden Vets stand out and it shows in our patient care and client rapport – we are proud to boast 5* reviews on google! Our name and reputation speak for themselves and we are hugely grateful to our team for helping us o achieve this.

We give back to the local community, we have a ‘toy and treat’ charity stand within the practice, whereby all funds raised go straight to local charities. We sponsor a local children’s football club and attend many of the local summer shows to give our support to local villages. Many of our team enjoy going into schools to teach children about the importance of pet health care and hopefully inspire future vet minds!

We constantly reinvest in the business! We do not want to stagnant, we want to progress and been seen to create a great environment to work in by enable our teams to work without restriction. We are innovative, supporting small veterinary businesses, using modern technologies by 3D printed surgical guides for our orthopaedic cases. One of our nurses single-handily helped us to gained GOLD ISFM status. She later went on to win an award for her services to feline medicine (nominated by us)!

In summary: Team, Support and working with Eden Vets not for it!