The Vet Connection

  • Sectors Telehealth
  • Posted Jobs 0
  • Flexible work environment Yes
  • Support for global candidates/visas Potentially
  • Remote/work from home Yes
  • Benefits Yes
  • Company overview

    Organisation background

    Founded in 2002, The Vet Connection (TVC) is the largest veterinary telehealth provider in the UK, providing convenient and cost-effective access to on-demand, high quality, round-the-clock veterinary telehealth advice, triage and ancillary services to a wide range of customers and their pets via remote phone, web chat and video consultations.

    Organisation aims and mission

    Our mission has always been to provide convenient, cost effective and high-quality veterinary advice to pet owners, and we want to help pet brands worldwide do the same.

    But don’t just take our word for it, here’s what our current team have to say…

    “The whole team are just amazing! Truly! From start to finish every single person has been so lovely and supportive. Doesn’t feel like a solitary job at all, I’m really loving it. Thank you.”

    “I started this role with a little bit of trepidation… Working in the veterinary industry for eight years, it was a big change for me moving to telemedicine even if the role has many parallels. The help and training provided made that transition so much easier, and my confidence in my ability to complete this role has improved in huge part to [the] support.
    Natasha has been especially warm and welcoming from the start of my employment. She has gone above and beyond to offer support when she hasn’t even been scheduled to work in case I got stuck on my first day. Tell her well done.”

  • Company values
    • Convenient
    • Cost-effective
    • High-quality

  • What makes your organization a great place to work?

    We’ve listened to what vets and RVNs need to be at their best for pets. That why one of our goals is to make sure you have the flexibility to achieve the right balance for you. We understand that when you have the time and headspace for your life commitments, you’re in a better place to perform at work.

  • Describe an ideal employee at your organization
    • RCVS registered with experience in Small Animal Practice
    • Strong verbal communication skills coupled with active listening
    • Customer-focused and adaptable to different personality types
    • Ability to multi-task, set priorities and manage time effectively
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