We are that rare mixture of an independently-owned and locally-loved practice: not too small and quiet, but not too big and crazy busy either!
This allows us to really know each other and our clients, and focus on enjoying the veterinary experience at its best.
Over the past 20+ years, we have had a rewarding journey developing a fantastic team while understanding the importance of leadership skills. The practice and team have steadily grown but still embrace those values of care.
Our growth has included adopting new technology for both clinical care and client care, thereby easing pressure on the team. We have always been interested in new ideas.
Elston Veterinary Clinic is an independent veterinary practice in the village of Shrewton, Wiltshire. It was created in 1999 by Enid Frantilla based on genuine care and attention to detail. We care for the pet, the owner, and the team providing that service.
We enjoy serving our rural Wiltshire community and are proud of our well-established position and independence. We are in the privileged place of working with generations of families and their pets, sharing their joys and disappointments, from the trust and bonds we’ve developed over the years.
Organisation aims & mission
We believe that the team must be cared for to be sustainable and allow a safe space to do our work.
Our work culture is extremely important to all of us, we live the ethos of honestly caring about and supporting each other; this helps us work together to finish work on time!
We think that we can serve pets and their owners best simply by listening to their concerns, and treating them as fellow human beings while being as thorough and as thoughtful as possible with their pets in our examination room. We do set our boundaries and expect our clients to treat us the same way.
The team decided the best words to describe our vision are:
Through our compassion and professional excellence, we give both patients and clients the BEST standard of care.
We foster a positive and innovative environment, and our team continually expands their expertise to improve the lives of all our patients, clients, and team members.