The practice opened in 2004 with just one vet (original JVP Jackie) and two VNs (one of whom, Andrea, still works at the practice today!)
Amie joined as an assistant vet in 2010, becoming co-JVP in 2012. Since then the practice has steadily grown to six vets, six VNs, two VCAs and a six-strong front of house team.
Jackie retired in 2020 and Amie has taken over the reins continuing to drive the practice forwards.
Organisation aims & mission
Our mission is to provide quality, affordable and tailored care delivered in a friendly, honest and professional manner.
We aim to be the vets that we ourselves would want to be a client of. We are justifiably proud of our outstanding local reputation and nearly all of our new clients join us via word of mouth. Our combined client satisfaction score across all platforms is 4.8/5 and our client retention rate is 92%.
To us, being a successful practice is as much about looking after your team as well as looking after your clients. Our staff turnover rate is well below the national average and our latest colleague satisfaction score was 98%. Happy staff lead to a productive environment which ultimately leads to better patient care.