Coombefield Veterinary Hospital is a long-standing practice in the community, started by a gentleman called Mr Perry after returning home from being a fighter pilot in WW2!
It has grown from the ‘James Herriot’ ideal of mixed practice, going on farm calls and spaying cats on the kitchen table – to an RCVS-accredited, purpose-built hospital practice in the same town, with still growing aspirations and ambitions. We are really proud of our practice’s foundations, and it is still really important to us that we are there for the community and their pets.
Three Counties Veterinary Emergencies was set up as a branch of Coombefield Veterinary Hospital in May 2022. Coombefield Veterinary Hospital is an RCVS accredited hospital with a fantastic team of dedicated night nurses already, but it was clear that the traditional ‘on-call’ model of emergency cover where the veterinary surgeon is working during the day on either side was not sustainable. As well as that, we understood that neighbouring practices were struggling, with their teams starting to burn out and unable to recruit. The biggest drain on their team and barrier to recruitment was providing a 24-hour on-call service.
It was time to take a leap – and at a time when other practices may be trying to down-scale or outsource their out-of-hours work, we were going to grow the service we are already providing and set up a branch as an out-of-hours provider to member practices.
Three Counties Veterinary Emergencies as it stands has a total of 3-member practices locally (a total of 10 FTE vet’s clients coming in OOH) but this venture was not set up to make money. It was set up to future-proof the way we work at Coombefield, and to improve the well-being of the teams at the local neighbouring practices.
Although we will in time grow this service – we want to make sure we get it right from the start and develop an out-of-hours provider that we are really proud of and everyone will want to be a part of!
Organisational aims & mission
An exceptional standard of patient and client care is at the heart of what we do – Every day and night.
We strive to be a central hub of clinical excellence in the area – setting up the Three Counties branch of Coombefield is just one part of our ambition to set up a middle-tier referral stream, bring advanced imaging in-house and develop the branch practice.
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