Welcome to Millennium Vets! We’ve been caring for pets in our community since 1966 and have moved with the times. We are a two-site practice. Our main practice is in Braintree with our smaller homely branch serving the Coggeshall community, just 11 minutes away.
For the past 15 years, our practice focus has switched to 100% companion animals. We have changed both our premises a few times to accommodate our growing practice and in 2001 moved our Braintree site into a purpose-built practice, on the edge of town with a large car park and green! This improved our accessibility to our clients, especially as we grew.
We have had three extension projects since then and are planning our fourth! Evolving with an ever-advancing profession is important and our staff remains our greatest asset.
Our referral side of the practice started in 2000 and grew from just orthopaedics to now five disciplines (dermatology, oncology, orthopaedics, poultry medicine, and soft tissue). We are supported by a visiting ophthalmologist and cardiologist and are fortunate to have the services of our local internal medicine specialist!
We are very self-sufficient and care for almost all of our patients here at MVP with only a small need for off-premise referral. This is helped by our more recent equipment investments including our 16-slice CT scanner, electrochemotherapy, and companion regenerative therapy.
We now have 55 members of staff which include nine full-time vet equivalents and a very active team of 13 RVNs all of whom work closely with our reception, office, and support teams.
Organisation aims & mission
We all follow the same beliefs – ‘treating our patients as our own’. We have a high standard of veterinary care, believe in teamwork and offer value for money with affordable veterinary fees.
We have ongoing investment plans for both our staff and facilities. It’s not uncommon to find MVP staff members who have worked in our family team for over 15 years! Some only recently celebrated both 25 and 30 years of service!
For a long time, we were the only practice serving Braintree and the local community and are proudly the only independent practice in this area. This is where we want to stay.
Our aim is to deliver the highest standard of patient-centered veterinary care. This is driven by our 3 Directors, (Robin Creighton, Stefaan van Poucke and Lindsey Nice) and our large team of committed veterinary professionals. We all have a very strong, genuine interest in the welfare of our patients and this includes wildlife.
We have a halfway house approach to providing 24-hour care, without putting extra strain on existing staff members when offering a 24-7 service. Instead, we use VetsNow outside of our opening hours (and for practice/staff events) but nurse our own inpatients with the provision of a flexible nursing rota to allow for overnight nursing care when needed. (This means the next day off in lieu of the nurse’s night work!)
And, if you are wondering, yes we are old school and do make house calls in our practice ambulance!
Successful care and treatment come with a good relationship with our clients and are crucial to providing a patient-centered service. Our aim is to provide accessible veterinary care at affordable prices. In fact, we have been recognized by RSA and are listed as an RSA network partner for our affordable referral services.
On a more personal client need, we have members of staff who have been trained as Dementia Friends.
Our mission statement has always been ‘Treating your pet as our own’ For us this means:
- Building on our high standards.
- Challenging our knowledge, protocols, and working practices.
- Continue to foster our warm family environment where our clients can place their trust in us.
- Support our staff to develop their own personal and professional career pathway and be the very best they can.
- Work as a team where caring is based on a collaboration of minds – everyone’s opinion counts.
Watch back our Interview the Team: